Spampinato Srls uses the MBE courier to send orders.
Shipping costs vary based on weight at delivery location.
For all products available in stock, the shipping times are as follows:
24/48 working hours throughout Italy
72 working hours for the islands and Calabria
These are the times in standard conditions. In particular moments such as Black Friday, the Christmas period or difficult moments related to CODIV19, times can get longer.
TERMS OF PAYMENT
Spampinato Srls accepts the following payment methods:
- Credit card (through the PayPal circuit)
RECEIPT AND BILLING
All orders from private individuals will be accompanied by a receipt.
For orders with a VAT number, a regular electronic invoice will be issued which can be downloaded directly from your tax drawer. When ordering, you will be required to enter the recipient code or PEC certified email.
For all those who are in the minimum regime and therefore are not required to use electronic invoicing when ordering, they will have to enter 0000000 as the recipient code.
The warranty on all products is 24 months.
With invoice, the warranty is 12 months as per law.
The warranty covers any problem that can be traced back to a manufacturing defect and not to a problem caused by the use of the product itself.
RIGHT OF WITHDRAWAL
Spampinato Srls offers its customers a money back guarantee. If you are not satisfied with the products received, you can send them back. You will be reimbursed as required by current legislation.
The law provides for a useful term to exercise the right of withdrawal quantified in 14 days from receipt of the goods.
To use this guarantee, just send an email to the mail address Sending a mail to firstname.lastname@example.org.
The products must be intact, placed in their original packaging and with adequate sealed external packaging.
Returns that do not have their original packaging or that are not intact cannot be accepted.
The transport costs for the return are charged to the customer. The customer can send the product with his own courier or rely on ours. If our courier is used, the return costs will be deducted from the amount to be reimbursed.
Please note that the shipping costs charged to send the product will not be refunded. Only the cost of the product will be refunded.
For the refund, as per the law, you can choose whether:
- replace the goods with another product
- receive a purchase voucher for the value of the return
- have the money credited back by bank transfer or by canceling the transaction on your credit card/paypal.
For any type of information you can contact us on 0290002472 or at the email address email@example.com.